Shipping & Returns
Shipping Information
At AuraSyx, we aim to provide a clear and convenient shopping experience.
Processing Time
Orders are processed within [1 business days] after payment confirmation.
Delivery Time
Estimated delivery times vary depending on your destination and shipping method.
Delivery estimates are not guaranteed and may be affected by customs, carrier delays, weather, or other circumstances outside our control.
Order Tracking
When tracking is available, you will receive tracking information through the email or contact details provided at checkout.
Customs and Import Fees
International orders may be subject to customs duties, taxes, or import fees. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
Returns & Refunds
Return Eligibility
To request a return, your item must meet the requirements described below:
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The return request must be submitted within [1 day] of delivery.
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The item must be unused and in its original condition, when applicable.
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Proof of purchase may be required.
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Certain products may not be eligible for return due to hygiene, safety, or other restrictions.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us with your order number and photos of the item as soon as possible.
Refunds
Once your return is received and reviewed, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through the original payment method, subject to processing times.
Return Shipping
Return shipping costs are handled according to the circumstances of the return and our applicable return policy.
For questions about shipping or returns, please contact our support team.